Privacy Policy.
We respect your privacy and are committed to protecting your personal data.
Introduction
Snaply ("we", "our", "us") is operated by Intuitive Group Communications Inc., a company incorporated in the United States.
We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including GDPR (for EU users) and other relevant regulations.
Information We Collect
a) Information you provide:
- Name
- Email address
- Company name
- Phone number (optional)
- Project details / marketing requirements
b) Automatically collected data:
- IP address
- Browser type
- Device information
- Pages visited / session duration
- Cookies and tracking data
How We Use Your Data
We use your data to:
- Respond to inquiries and provide quotes
- Deliver marketing and creative services
- Improve our website and user experience
- Send relevant communications (if consented)
- Analyze performance and optimize campaigns
AI & Data Processing
Snaply uses AI-powered tools to generate creative content and marketing assets.
- Your inputs may be processed through secure third-party AI providers
- We do not sell your data
- Sensitive business data is handled with strict confidentiality
Legal Basis for Processing (GDPR)
We process data based on:
- Your consent
- Contractual necessity
- Legitimate business interests
Data Sharing
We may share data with:
- Trusted service providers (hosting, analytics, CRM)
- AI processing platforms (strictly for service delivery)
- Legal authorities if required by law
Meta Platform Data
When you connect your Instagram or Facebook account, we access and store the following through Meta's API, only with your explicit authorization:
- Your connected Instagram professional account ID and basic profile information
- Your linked Facebook Page ID and name
- The access token issued for your account
- The content and engagement data for posts you publish or schedule through Snaply
We use this data solely to:
- Publish content on your behalf at the times you schedule
- Refresh your access token before it expires
- Display post performance analytics in your dashboard
We do not use this data for advertising, sell it, or share it with any third party outside the service providers needed to run the platform.
Access tokens are stored encrypted and are deleted immediately if you disconnect your account or request account deletion. See our Data Deletion page for how to request removal of this data.
International Data Transfers
As a US-based company serving global clients, your data may be processed internationally.
We ensure appropriate safeguards are in place.
Data Retention
We retain your data only as long as necessary for:
- Service delivery
- Legal obligations
- Business operations
Your Rights
You may:
- Request access to your data
- Request correction or deletion
- Withdraw consent
- Object to processing
Contact: contact@snaplylabs.ai
Cookies
We use cookies for:
- Analytics
- Performance tracking
- Marketing optimization
You can disable cookies via your browser.
Security
We implement industry-standard security measures to protect your data.
Updates
We may update this policy at any time. Changes will be posted on this page.
Contact
Intuitive Group Communications Inc.
3500 St. Dupont Highway
Dover, DE 19901
United States
Phone: (859) 449-3673
Email: contact@snaplylabs.ai